This Privacy Policy applies to MI Dronicad Enterprise, a business registered in Ghana, which provides drone sales, academic document delivery, and software development services. We are committed to protecting your privacy and ensuring the security of your personal information.

Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Effective Date: July 10, 2025

At MI Dronicad Enterprise, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, utilize our services (including drone sales, academic document delivery, and software development), or communicate with us.

By accessing our website or using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

1.1. Personal Information You Provide to Us:

This includes information that can be used to identify you personally, such as:

  • Contact Information: Name, email address, postal address, phone number.
  • Identity Information: For academic document delivery, this may include student IDs, institutional affiliations, and details necessary for secure verification and delivery (e.g., recipient names, addresses).
  • Payment Information: Details required for processing transactions (e.g., credit card numbers, billing addresses) – processed securely via third-party payment gateways.
  • Service-Specific Information: Details related to your drone purchase (e.g., model preferences), academic documents being delivered (e.g., type of document, destination), or requirements for software development projects.
  • Communications Data: Information you provide when contacting us with inquiries, feedback, or support requests.

1.2. Information Collected Automatically:

When you visit our website, we may automatically collect certain information about your device and browse activity:

  • Usage Data: IP address, browser type and version, pages visited, time spent on pages, unique device identifiers, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Manage Services: To process transactions for drone sales, facilitate the secure and timely delivery of academic documents, and execute software development projects according to your specifications.
  • To Communicate with You: To respond to your inquiries, send service updates, confirmations, technical notices, and administrative messages.
  • To Improve Our Services: To understand how our services are used, conduct data analysis, and develop new features or offerings.
  • For Marketing and Promotions: To send you information about products, services, offers, and events that may be of interest to you, where you have consented to receive such communications. You can opt-out at any time.
  • For Security and Fraud Prevention: To protect our services, systems, and users from unauthorized access, fraud, and other illegal activities.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • For Internal Operations: For purposes such as auditing, data analysis, and troubleshooting.

3. How We Share Your Information

We may share your information with third parties only in the following circumstances and with strict adherence to confidentiality:

  • Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., payment processors, courier services for document delivery, IT service providers, website hosting). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
    • Specific to Academic Document Delivery: Your academic document details will only be shared with necessary and trusted delivery partners to fulfill the delivery service. We employ robust security measures and agreements to ensure the confidentiality and integrity of these highly sensitive documents.
  • Legal Requirements: We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred as part of the business assets.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including analytics, research, or marketing.

4. Data Security

The security of your data is paramount to us. We implement a variety of industry-standard security measures, including physical, electronic, and procedural safeguards, to protect your Personal Information from unauthorized access, use, alteration, or disclosure. These measures include data encryption, secure server infrastructure, and access controls.

While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, to provide our services, and to comply with our legal obligations (e.g., retaining data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies).

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Information:

  • The Right to Access: Request copies of your personal data.
  • The Right to Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure (Right to Be Forgotten): Request that we erase your personal data under certain conditions.
  • The Right to Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.
  • The Right to Object to Processing: Object to our processing of your personal data under certain conditions.
  • The Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided in Section 12.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

8. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our Service is not intended for use by individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Our hosting services may be located outside Ghana. By providing your information, you consent to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also update the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, your data, or would like to exercise any of your data protection rights, please contact us:

  • By email: info@miDronicad.com
  • By phone: +233 541506302
  • By mail:
    MI Dronicad Enterprise
    BLK 11E
    Tamale, N/R
    Ghana